Services
We perform the following services on Windows based computers:
- Remove viruses,
- Remove malware,
- Remove spyware,
- Provide computer training
- Perform system tune-up
- Perform diagnostics on personal computers.
- Provide backup solutions for home based systems
- Install and troubleshoot wireless networks and related equipment
- Install and upgrade hardware and software
- Install Windows and apply recommended updates
- Perform preventive maintenance on personal computers
- Provide limited telephone support to clients
- Provide training for company personnel
Over 95 percent of services are performed at your home and/or office. Many task can be accomplished on site within two hours. Occasionally it is required to remove the equipment from the client’s premises for further service. Repair is generally completed in less than 48 hours in such cases.
Fee Structure
We have a flexible fee based upon:
- Individual unit(s) serviced
- Project based
- Hourly rate schedule
Most of our services are based on a “project” basis, meaning a flat rate. Our hourly rate is $100 per hour.
On the first phone call with the prospective client we try to identify the problem, discuss the issues involved and give the client a reasonable estimation of the time it will take to complete the job. We then discuss the estimated cost of the project.
COMPUTER JANITOR
DUBLIN, CA. 94568